|Type of paper:||Essay|
|Categories:||Goal Interpersonal communication Emotional intelligence|
For there to be a beneficial outcome between two parties, negotiation as a mechanism is essential in achieving such goals. The parties involved like in our case the Garcias and the Silvas should, however, understand that the beneficial outcomes can be for all the parties or maybe for one party or some of the parties (Opt, 2017). A more crucial negotiation style for whichever parties are found in the negotiation and simulation instances is listening and making emphasis on building a conducive atmosphere for effective moderation. We use the Silvas our central role is to ensure a win-win for both groups by placing negotiation mechanisms like doing a split in costs and chores equally and equitably with the Garcias.
Impact of Strategies and Tactics on Outcomes
Impact of Strategies on Outcomes
The groups applied the continual approach strategy; having understood that good relationships support good negotiation outcomes and that such ties are only build in time-to-time process, the groups were able to record anonymous results (Opt, 2017). Most of the team members learnt their group roles and took away their focus on the individual event. For instance, when Isabella is expected to pay less for the bills, the overall group members understand that she is not frequently available and due to her absenteeism she has to make fewer contributions. The same case is applied to the issue of bills and rent when Anvil has to pay more as more considerations that took a continual approach to evaluate each contribution he makes to the group. The assessment finds that Anvil performs less chores unlike how others who have significant contributions to the group.
Preparation is another critical strategy in negotiation; the availability and accessibility of information are crucial for any consultation as it builds the foundation of all the interventions and judgements by the arbitrator or the mediator (Campagna et al., 2016). Several pieces of research on the history and any sensitive past problems and points need to be pointed out of the other party. For instance, critical questions like how were the relationship between Garcias and Silvas? Was it impactful? What benefits accrued their relationship? And where or which points resulted in the disagreements? By answering these, the parties will reach a common ground and avoid conflicts of interests for there to be a mutual benefit and satisfaction as a post-negotiation result (Core et al., 2016). When the groups decided to split the costs, the utmost importance or goal was to ensure that each individual is involved in lifting the load. Moreover, establishing the ratios on how the bond was to be shared in a 3:2 portion for the Garcias allows the groups to work with primary goals of not betraying their counterparts substantially.
Thinking positive; Core et al. (2016), talks of how it has become a culture of many negotiators to consistently underestimate themselves and fail to accurately perceive the power they are in possession with, among themselves. In most negotiating situation, individuals should learn and understand that they have more capabilities than they think. In as far as the other party is contributing; one needs to know that the other party needs what you bring on the table for a successful negotiation to occur (Opt, 2017). I learnt that the Silvas did not realize how much power they had through Sofia who is described as being passionate in looking for ways to solve environmental problems. If well utilized their group members' potentials then the psychologist Eduardo Ferreira would not have mediated the case and hostility that was sensed by the surfing customers could have been prevented earlier on.
Give and take strategy; parties should develop the desires always to get something in return whenever a person is conceding on the negotiation part or giving up something in the negotiation process. This will ensure that the other party does not ask for more than you do thus increasing your value and position in the negotiation process. According to Susskind and Corburn (2017), the effect on the outcome using this strategy is that a maintained balance is established and that both parties are looked at as being equal to each other. For our case, a more productive exchange of ideas and resolutions has been made resulting in an empathetic level gain to all the groups. Based on the agreements made on house rules/chores, bond, damages, and bills/rent; it is relevant to denote that a deeper understanding of the empathic needs is done than a cognitive understanding as considerations like reduction in defensiveness, trust enhancement, and the potential change of relationships are the primary outcomes of the agreement.
Open-minded strategies; one should think of the best and the worst outcomes in the negotiation. According to Campagna et al. (2016), when we engage in value-based disagreements, a traditional settlement mechanism should not be applied because of the laudable goals which emphasize on learning to live with the differences in values and beliefs. Reevaluating the positions and tabling the ideas becomes the fundamental principle; this will however, ensure that one party has the knowledge of the other party's lowest and highest expectations thereby establishing a middle ground for some of the overlapping areas. Sharing the bills equally ($1, 875 each) could not be effective because other conditions could have been left behind. We therefore, had to extensively understand the expectations of the parties and consider characters like Anvil to contribute more due to her less performance on chores; however, Isabella needs to helpless; reason being that she does not make frequent visits at the place hence less consumption rate for her; this brings satisfaction to all the groups.
Impact of Tactics on Outcomes
Appropriate timing; from the case, we are told the groups arranged for meetings on management of their business schedule, but the discussion was quickly dissipated due to interruptions from the surfing clients and friends. For an individual or party to position their offers for the highest probability of acceptance, the suggestions should be presented within the right time frame in the negotiation (Core et al., 2016). I argue that the agreements were mediated and only arrived at when the parties considered the right time of presenting their grievances.
Share information; in as much as negotiation is being concerned, data becomes an essential tool applied for a valid judgement, solution or agreement to be made. It is often that many people approach negotiations in a careful and guarded manner of showing their cards which is wrong. No matter how much we think that this is a smart approach, it inhibits trust and negatively impacts the outcomes of the negotiation. For instance, if the team decided not to reveal the information about their operations and where the disagreement arose from; you can agree with me that Eduardo could not manage to mediate the whole process due to inefficiencies and lost trust.
Strengths and Weaknesses and Lessons Learnt
Strengths and Weaknesses
An integrative negotiation was preferable; the collaborative and creative problem-solving mechanism applied in this negotiation makes it more enjoyable because when the Garcians develop a resistive point like let's say when Isabella is asked to spend more energy on chores rather spending more time with her new boyfriend and Carlos to reduce her expenses on cologne and hair products; we (Silvas) also develop our resistive points like Sofia being asked to move from the living room to her actual place to help save on electricity bill and Anvil being expected to share an additional portion in costs due to his extra earnings from his part-time job. This makes the negotiation more of a win-win case, thus increasing the groups' strength of argument.
The strength of a resource pie; this involves additional resources to either expand or modify the resource pie so that the parties can achieve their objectives (Susskind & Corburn, 2017). Moreover, the groups can also reach the goals and minimize the other group's costs or obtain the targets and pay off the other party for accommodating their interests. It is well depicted when the agreement states that the excess charges will be covered by halving of the remaining bond of $1, 000 that belongs to the Garvias.
Developing of resistance point; in as much as I used this to arrive at a win-win negotiation, they are, however, termed as weaknesses in a conversation. They express the unsatisfactory rate or the bare minimum terms that negotiators are willing to accept during the process. For instance, we the Silvas aren't satisfied when Sofia is being asked to move from the living room to her actual place to help save on electricity bill and Anvil being expected to share an additional portion in costs due to his extra earnings from his part-time job. The same applies to Garvias who are at bare wiling when Isabella is asked to spend more energy on chores rather spending more time with her new boyfriend and Carlos to reduce her expenses on cologne and hair products.
Preparation is crucial in negotiation. From the case study, we can learn of the significant importance of development and planning. The agreement made was as a result of preparation, for each team to embark on duties with an aggressive and satisfied mind the desires and interests of every member were noted down and relevant steps were made.
More effective negotiation is built from effective timing; this is where everyone is okay with the schedules because of the adequate preparedness done from the notices made before the meeting.
Parties should not ask for too much; in our case, both parties have resistance points where lots of unsatisfactory desires have not been met, but they agree to the covenant made (Campagna et al., 2016). It could, however, kill the deal and increase mistrust was it that all the parties who petitioned or opposed the agreement made.
Campagna, R. L., Mislin, A. A., Kong, D. T., & Bottom, W. P. (2016). Strategic consequences of emotional misrepresentation in negotiation: The blowback effect. Journal of Applied Psychology, 101(5), 605.
Core, M., Traum, D., Lane, H. C., Swartout, W., Gratch, J., Van Lent, M., & Marsella, S. (2016). Teaching negotiation skills through practice and reflection with virtual humans. Simulation, 82(11), 685-701. Retrieved from https://journals.sagepub.com/doi/abs/10.1177/0037549706075542
Opt, S. (2017). Enhancing negotiation skills using Foreign Service simulations. Communication Teacher, 31(4), 204-208. Available online: https://nca.tandfonline.com/doi/full/10.1080/17404622.2017.1358390
Susskind, L., & Corburn, J. (2017). Using simulations to teach negotiation: Pedagogical theory and practice. Simulation und Planspiel in den Sozialwissenschaften: Eine Bestandsaufnahme der Internationalen Diskussion, 62-90.
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