Paper Example. Impacts of Automated Intelligence

Automated intelligence refers to combined robotic process automation (RPA) and artificial intelligence technology, which results in empowered rapid end-to-end automated business processes that increase digital transformation in the workforce. The degree of automated work process through the order of magnitude, automated intelligence encompasses the execution of robotic process automation, machine learning, and capacity to analyze automated work process discovery (Acemoglu & Restrepo, 2018). Besides, automated intelligence combines process analytics and cognitive technologies that encompass processing, computer vision, fuzzy logic, and natural language in the workforce. Automated intelligence in the work environment spans the entire journey of automation, which entails discovery automation. This paper shall discuss the impacts of automated intelligence on the labor force and the nature of work.

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Automated intelligence led to work optimization by automating the office business processes, and organize work across the combination of human bot teams. The workforce has been automated by the use of combined robotic process automation and artificial intelligence. Average end-to-end work processes encompass structured and unstructured data like input a document using artificial intelligence, parse, classification and encoding the sentiment, then passing it on to the next action in the robotic process automation without physical human involvement. The automated intelligence cycle starts with discovering the work process, whereby automated intelligence-powered tools automatically detect the manual work activates done by humans. It also detects the optimal workflows, and finally suggests an automation work path. Automated intelligence and robotic process automation have made it possible to automate incredible complex tasks in business processes. Automated intelligence has expanded possibilities of automating the business process, which include any scenario because cognitive bots can reason and make an informed decision, thus learning on the task becomes a useful resource in today's human digital workforce. Automation Intelligent has both positive and negative impacts on the workforce and the nature of works. The automation firm employs 9% of employees every year, which translated to a positive impact on the workforce. Automated intelligence has a significant adverse impact on the workforce.

Automated intelligence and robotic process automation have created new roles in the workforce. Robotic process automation will not replace human labor. Automated intelligence is an emerging technology in workplaces, and it shapes the future for global businesses. Automated intelligence spans the core information technology services, the general management of people and talent acquisition functions in the business process (Frank et al., 2019). Robotic process automation and automated intelligence have changed the nature of jobs. The shift of the jobs is inclined towards new products, which will enhance processes alongside the generation of totally new roles in the business. The new roles include artificial intelligence, machine learning, the internet of things, prominent data experts, automation specialists, data security specialists, machine interaction experts, robotic engineers, and specialists. The new trends give people hope that automated intelligence will not replace the entire human in the business process; instead, it will create new job opportunities in the workforce. Hiring about automated intelligence in the workforce can never entirely replace human interaction; instead, robotic process automation will save on time when executing repetitive tasks in the business, such as screening candidates, interview scheduling, and rudimentary email feedback. A high degree of interaction will emerge due to the evolution of automated intelligence technology because of the capability of chatbots and voice bot to execute initial steps of interviews instead of humans.

Automated intelligence has facilitated humans to shift their focus on advanced, sophisticated skills in the workforce. The innovation of automated technologies ushered in a new era of corporate robots using both automated intelligence and robotic process automation to automated both manual and repetitive work. Robotic process automation and automated intelligence have high potential to shift fundamentally how the business workforce operates. Robotic process automation has fundamental use cases in all business functions like operations, human resources, customer service, information technology and finance that will change workforce designs and trigger hybrid structures whereby both humans and robots will be working together (Ernst et al., 2019). Today robots have automated mundane and repetitive tasks in the workforce in the work environment. Therefore, humans have shifted their focus and efforts to acquire advanced, sophisticated skills to thrive during this new model. Robots have acquired scalable and more sophisticated automated intelligence innovations to enable them to acquire knowledge and become progressively effective across businesses. During automated intelligence in the work environment, only skilled humans will stand a chance to add value. Individuals have undertaken information technology-related courses to secure a job in the new roles that have emerged due to automated intelligence in the business process.

Automated intelligence in enterprises has led to upskilling. According to the World Economic Forum, there is a significant shift in the workforce, with 36% of the current skills in demand have changed. The adoption of automated intelligence has increased; enterprises need to adjust fast to adapt to workforce transition. For instance, India is well known to be the home of technology talent because of its innovation potential. Businesses need to empower their employees through capacity building to match the future skills of automated intelligence. The robotic process automation is evolving, depending on the market need (Makridakis, 2017). Therefore, employers have to sponsor their employees to acquire new skills to work with robots in business operations. There will be increased job displacement soon if businesses will not empower their employees with the right skills to embrace the positive effects of task automation. Some research says that automated intelligence in the workforce has led to job displacement, but it is because of the business's inability to empower and upskill the workforce.

Robotic process automation and automated intelligence have transformed how businesses engage with their employees. Enterprises need to acquire a skilled workforce who can utilize automated intelligence technology efficiently. Automated intelligence and robotic process automation should not be perceived as in silos. For instance, automated intelligence in the workforce is a crucial building block for enterprises' and employees' strategies to thrive in this new era of robotics. Enterprises have pivoted technology around the effects. It has inflicted on the end customers and works backward in their endeavors to augment both experience and stickiness in the work environment. For instance, companies such as Facebook Inc. and Netflix have adopted hyper-personalized user experience that yields loyal customer relationships. Therefore, robotic process automation has transformed the way businesses engage with workers, implying profound impacts on future business (Bessen, 2018). Repetitive jobs have been displaced by automated intelligence, and individuals have learned new skills to remain relevant in the workforce. Automated intelligence in work has made pattern resolution and predictability simpler, leading to exponentially increased business productivity. The jobs that were perceived as repetitive in the past have turned out to be more creative tasks because of automated intelligence and robotic process automation in the workforce.

Robotic process automation in work has made both machines and humans to operate in tandem. The application of robotics in business processes has created immense opportunities for enterprises to streamline repetitive tasks while diverting human focus on higher-value tasks. Most employers have embraced automated intelligence to drive better operational efficiencies, reduced costs, and closer engagement with key stakeholders, including customers and employees. Automated intelligence in the work environment has allowed enterprises to better leverage time of workers to acquire new technologies and perform a high degree of intelligent tasks, which ultimately enabled individuals to divert their focus on more innovative and problem-solving. Automated intelligence has resulted in enhanced business operations and customer relations through the interaction between humans and machines in the workplace. Robotic process automation has led to reduced errors and improved quality and compliance by implementing automated process guidelines and rules. Automated intelligence resulted in the hiring of the digitally equipped workforce and investing in the development of more effective robotic process automation to create future digital transformation, which is sustainable for all businesses. Businesses have created a paradigm shift in people's mindset and social norms of the workplace to achieve balance in the digital workplace to experience maximum impacts of automated intelligence. Such a paradigm shift has created a workplace where machines and humans operate in tandem to actualize a common goal.

Robotic process automation and automated intelligence have improved accuracy in work processes. In the past, humans have always been at the heart of the enterprise processes. Human potential has limitations when executing repetitive manual tasks such as data reporting. Automated intelligence has granted business an opportunity to transit such tasks to an automated system that will execute faster and more accurate s compared to humans. Robotic process automation has enabled businesses to solve complex business problems that involve the cognitive thinking of humans in workplaces. The application of robotic process automation has been supplemented with upskilling to augment digital work and business processes and adopt an emerging work environment. Increasing the use of automated intelligence in the business process has resulted in high-quality job roles, translating to better outcomes because robotic process automation delivers efficiency. The employees will have a chance to engage in solving complex business operations, thus unleash growth avenues that were not present in the past due to resource constraints in the workplace. Robotic process automation has provided businesses with the possibility to redistribute resources and leverage the ever-changing work model to unlock tremendous productivity form their immediate workplace and offer new workplace benchmarks for other companies.

Automation of business processes has given rise to new jobs in the market. Automated intelligence tools have been implemented in various sectors like healthcare, retail, banking, information technology, and finance, leading to increased employee's work efficiency, effective production, reduced operational cost and improved service delivery. Robotic process automation tools are cost-effective compared to humans and can be customized to fit different business processes. Due to the numerous benefits of automated intelligence in the workplace, there is a high demand for enterprise-specific robotic process automation tools. The increased demand for automated intelligence tools has created new growth avenues.