RESOURCES USED

Published: 2019-12-09 07:30:00
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The resources used in this paper included websites and peer reviewed journals. The following APA format provides all the links for the papers and sites used. All the journals are free to access and no subscription is required.

Quelch, J. (2008, July 2). How Starbucks growth destroyed brand value. Retrieved 11 November 2016, from https://hbr.org/2008/07/how-starbucks-growth-destroyed

Satell, G. (2014, September 5). A look back at why blockbuster really failed and why it didnt have to. Forbes. Forbes. Retrieved from http://www.forbes.com/sites/gregsatell/2014/09/05/a-look-back-at-why-blockbuster-really-failed-and-why-it-didnt-have-to/#3ae862ab261a

Byrnes, N. (2009, January 16). The issue: Maintaining employee engagement. Bloomberg. Retrieved from http://www.bloomberg.com/news/articles/2009-01-16/the-issue-maintaining-employee-engagementbusinessweek-business-news-stock-market-and-financial-advice

Meurville, M. P., Pham, K., & Trine, C. (2015, February 15). How Tesco virtually created a new market on a countrys lifestyle. Business Today. Retrieved from http://m.businesstoday.in/story/case-study-tesco-virtually-created-new-market-based-on-country-lifestyle/1/214998.html

Tu, Y. D., & Lu, X. X. (2012). Erratum to: How ethical leadership influence employees innovative work behavior: A perspective of intrinsic motivation. Journal of Business Ethics, 116(2), 457457. http://doi.org/10.1007/s10551-012-1509-x

Rosemann, M., zur Muehlen, M., & Indulska, M. (2011). Preface to the special issue on business process management. Information Systems and E-Business Management, 9(4), 405406. http://doi.org/10.1007/s10257-011-0180-6

Becker, J., Rosemann, M., Roglinger, M., & zur Muehlen, M. (2012). Business process management. Business & Information Systems Engineering, 4(5), 227228. http://doi.org/10.1007/s12599-012-0228-2

Nurcan, S., & Schmidt, R. (2014). Special section of BPMDS2012: Artefacts and processes for business process modeling and management. Software & Systems Modeling, 14(3), 10511053. http://doi.org/10.1007/s10270-014-0419-z

Recker, J., Mutschler, B., & Wieringa, R. (2010). Empirical research in business process management: Introduction to the special issue. Information Systems and E-Business Management, 9(3), 303306. http://doi.org/10.1007/s10257-010-0138-0

Liu, C., Li, Q., & Zhao, X. (2008). Challenges and opportunities in collaborative business process management: Overview of recent advances and introduction to the special issue. Information Systems Frontiers, 11(3), 201209. http://doi.org/10.1007/s10796-008-9089-0

Lohrmann, M., & Reichert, M. (2014). Effective application of process improvement patterns to business processes. Software & Systems Modeling, 15(2), 353375. http://doi.org/10.1007/s10270-014-0443-z

Dijkman, R., Lammers, S. V., & de Jong, A. (2015). Properties that influence business process management maturity and its effect on organizational performance. Information Systems Frontiers. http://doi.org/10.1007/s10796-015-9554-5

Management Study Guide. (2012). Expectancy theory of motivation. Retrieved 11 November 2016, from https://www.managementstudyguide.com/expectancy-theory-motivation.htm

McLeod, S. (2007, September 17). Maslows hierarchy of needs. Retrieved 11 November 2016, from http://www.simplypsychology.org/maslow.html

sheldon

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