Introduction
Quality improvement tools are self-governing procedures and processes that help one better comprehend, examine, or communicate quality improvement effects. On the other hand, quality improvement is a systematic formal technique for examining practice performance and efforts to upgrade performance (Koetsier et al., 2012). This quality measurement tools include;
Standard Operating Procedures
Action planning tool is designed for users of the Agency for Healthcare Research and Quality on patient safety culture. The toolkit gives step-to-step guidelines to enable survey users to enhance an action plan to refine patient safety culture (Kaplan et al., 2012). It enables an organization to document goals, initiatives, processes, and outcome measures through a template. It enables nursing homes, pharmacies, medical offices, and hospitals to evaluate how the staff perceives different positions of patient safety culture. Patient safety culture is crucial since it defines the standard that a given healthcare facility outlines as it offers its services to consumers. The health care workers, in this case, the clinical officers or nurses are given step by step guidance on how to improve the patient safety culture. The information obtained by the survey through the aid of this tool is used by healthcare organizations that are in dire need to enhance the patient safety culture. The same information collected is used as the starting point to achieve changes in the culture.
End-Stage Renal Diseases Facilities
Toolkit is a quality improvement tool that aids clinics in end-stage renal disease to hamper healthcare-related infections in dialysis patients. Patients with renal diseases are delicate, and healthcare providers have the mandate to ensure that they give the best care. The tool aids dialysis care clinicians in making care safer by following clinical best practices, generating a safety culture using audit toolkit and checklists, while being part of the patients and their families. The best experience a family member encounters in cases where they have a sick patient is the engagement they get from healthcare clinicians. In cases where family members have a renal disease patient, it is stressful, having a health care attendant who engages them time to time gives them hope while in the same case wiping the stressful images in their minds. The toolkit comprises modules that the facilitator uses to expound to members of a dialysis center specific means to come up with a culture of safety (Kaplan et al., 2012).
Health Literacy Universal Precautions
Thus toolkit enables essential care practitioners to minimize the complexity of healthcare while increasing patient comprehension of health knowledge and, at the same time, facilitating support for all health literacy levels. Most patients, at times, experience difficulties in understanding health information and also accessing health services. The provisions directed at making the healthcare environment more comfortable navigate; through this, the tools patients feel free to ask information from the health care professionals—the toolkit to minimize the risk of miscommunication, clarifying communication with and validating whether all patients understand. A healthcare professional's ability to break down the complicated health jargon that individual patients may not be familiar with is critical. Patients have not just given prescriptions the art of going further to try to elucidate to a patient. The need for those prescriptions will be an essential step toward quality improvements. This toolkit gives evidence-based proof that all patients' systems are understood better, not only those requiring extra guidance (Koetsier et al., 2012). The kit is split into reasonable bits so that its execution can fit appropriately.
What the Quality Improvement Tools Assess
The quality improvement tools assess the establishment of a culture of quality in health professional practice. The organization process and procedures in line with the healthcare workers should integrate towards the quality improvement efforts. The quality exhibited is shown by the attitudes, the culture of practice behaviors, and actions. However, the quality improvement culture looks distinct for every practice but involves instituting committed teams, meetings, and generating guidelines for quality improvement goals.
Quality improvement efforts are supposed to be unambiguous to staff, physicians, and patients. There is a need to involve the entire team when planning and implementing the quality improvement projects while at the same time communicating the project needs, actions, and results to everyone. In cases where the project is successful, there is a need to recognize and acknowledge that success.
Data collection and analysis are at the core of quality improvement tools. The data will explain how well your systems perform, identify potential areas of enhancement, measurable position targets, and track change effectiveness. Most decisions in the quality improvement projects base their foundations on the analysis made.
How These Tools Measure Quality
The action plan tool basis its weight on the patient safety culture. Every healthcare organization develops a framework to ensure that every staff in the organization is aware of the safety culture and is mandated to implement the said framework (Kaplan et al., 2012). The attitudes, behaviors, and actions are supposed to reflect towards ensuring that the safety culture has adhered to detail. The quality improvement tools will help an administrative health professional at the managerial levels track whether the set guidelines and policies are adhered to. Data collected and analyzed will guide the administrative professional to assess how the process is fairing. In cases of a clinical officer, he or she will use the action plan tool to assess quality by ensuring as he undertakes his routine duties, patient safety is taken into consideration. A physician, on the other hand, as mandated to maintaining and restoring health, the action plan tool is crucial since he gets the first-hand information from the patient.
The end-stage renal disease facilities toolkit allows health professionals to create a safety culture using checklists and audit tools. Since the fact that patients that suffer from renal diseases are delicate, these tools assess quality by ensuring that there are no healthcare-associated infections. In cases of an administrative healthcare professional, this tool is crucial since it will act as guidance in assessing the cases of infections associated procedures that a patient gets. Audit tools used to monitor patients' health since the day of admission strictly will be critical factors in assessing quality. When the patient gets to the clinical provider, the physician maintains checklists to ensure that he or she keeps a close check on the patient's changes. Through this tool's use, the quality of the services that he offers will guide him on his performance.
Conclusion
The health literacy universal precautions toolkit aims at reducing the complexity of health care. When it comes to an administrative health care officer, this tool will be crucial to assess whether there is proper dissemination of health information to the patients. In cases even before patients visits the clinical officers or physicians, the administration healthcare officer should ensure the required information is at the disposal of the patients. Clinical officers will assess quality using this tool by ensuring that the information passed to the patient is clear and transparent. The aspect of miscommunication should not be evident as this may shy patients away. A physician in maintaining and restoring health is mandated not to use technical jargon that may be hard for the patients to comprehend. The physician will assess quality through this tool's use by ensuring the patients are aware of the administered procedures to them.
References
Al-Abri, R., & Al-Balushi, A. (2014). Patient satisfaction survey as a tool towards quality improvement. Oman medical journal, 29(1), 3. doi:10.5001/omj.2014.02
Ettorchi-Tardy, A., Levif, M., & Michel, P. (2012). Benchmarking: a method for continuous quality improvement in health. Healthcare policy, 7(4), e101.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3359088/
Kaplan, H. C., Provost, L. P., Froehle, C. M., & Margolis, P. A. (2012). The Model for Understanding Success in Quality (MUSIQ): building a theory of context in healthcare quality improvement. BMJ quality & safety, 21(1), 13-20. http://dx.doi.org/10.1136/bmjqs-2011-000010
Koetsier, A., van der Veer, S. N., Jager, K. J., Peek, N., & de Keizer, N. F. (2012). Control charts in healthcare quality improvement. Methods of information in medicine, 51(03), 189-198. https://pdfs.semanticscholar.org/ac8c/4fd2861816ff3b5ce5be4e23c93bcbc637bf.pdf
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